Question 1

Which mobile optometry service should I choose?

Accepted Answer

Pick the service that matches the setting. Aged Care Visits are for nursing homes, residential care, and retirement villages; In-Home Optometry is for private homes; Post-Operative Home Visits are for patients recovering after eye surgery; Corporate Eye Tests are for workplaces. The clinical examination is the same — only the setting changes.

Question 2

Do you bulk bill Medicare across all service types?

Accepted Answer

Yes. Comprehensive eye examinations are Medicare bulk billed for all eligible patients across every service type — aged care, in-home, and post-operative home visits. Corporate workplace visits may be invoiced to the employer depending on the arrangement.

Question 3

What areas of Australia do you cover?

Accepted Answer

We cover Queensland and New South Wales — including Brisbane, the Gold Coast, the Sunshine Coast, Cairns, Townsville, Toowoomba, the Western Downs, the Wide Bay, the South Burnett, Sydney, Newcastle, the Hunter, the Northern Rivers, the North Coast, and the New England region. See our Locations page for the full list of cities served.

Question 4

How quickly can you visit?

Accepted Answer

Most metropolitan visits in Brisbane, the Gold Coast, the Sunshine Coast, Sydney, and Newcastle can be scheduled within 5–7 business days. Regional and rural visits run on a monthly outreach cycle. Urgent post-operative or clinical reviews are prioritised within 24–48 hours where clinically required.

Question 5

Do you provide written reports for GPs and families?

Accepted Answer

Yes. Every examination produces a written clinical report. For aged care, the report goes to the care manager and (with consent) family or Power of Attorney representatives. For in-home and post-operative patients, the report is shared with the GP and (where applicable) the referring ophthalmologist.

Mobile Optometry Services

Service Modes

Aged Care Facility Visits

In-Home Optometry

Corporate Workplace Visits

Post-Operative Home Visits

Clinical Specialties

Dementia-Friendly Eye Care

Diabetic Retinopathy Screening

Low Vision Support

Post-Cataract Follow-Up (Aged Care)

Not Sure Which Service Fits?

Frequently Asked Questions